Information technology moderation in HR functions of public sector organisations in Pakistan

Abstract

The current study has been conducted to identify key roles played by information technology in all human resource departments of public sector organisations operating in Pakistan. It finds that information technology has changed the operations and functions of the HR department. Overall 290 questionnaires returned back with 76.86% response rate. Various data tests and controlled moderation model has been applied to achieve the objectives. The results suggest that information technology significantly moderates the execution of human resource functions in human resource department of Pakistani public sector organisations. The study highlights the increasing importance of IT in the effective functioning of public sector HR departments.