Understanding career-meaningfulness  and work centrality to serve  customers: servant leadership and  customer-oriented  boundary-spanning behaviors

Please use this identifier to cite or link to this item: http://digitalrepository.fccollege.edu.pk/handle/123456789/2666

Title:	Understanding career-meaningfulness and work centrality to serve customers: servant leadership and customer-oriented boundary-spanning behaviors
Authors:	Saeed, Munazza Jamal Bani-Melhem, Ahmad Hassan, Hamid Alvi, Tariq Hameed Altaf, Saira
Keywords:	Servant leadership Career meaningfulness Work centrality Customer-oriented boundary-spanning behaviors
Issue Date:	7-Jan-2025
Publisher:	Career Development International
Citation:	Saeed, M., Bani-Melhem, A. J., Hassan, H., Alvi, T. H., & Altaf, S. (2025). Understanding career-meaningfulness and work centrality to serve customers: servant leadership and customer-oriented boundary-spanning behaviors. Career Development International, (ahead-of-print).
Abstract:	Drawing on the conservation of resources theory, this research examines the relationship between managers’ servant leadership and frontline employees’ customer-oriented boundary-spanning behaviors by considering career meaningfulness as an underlying mechanism. Furthermore, this study investigates a moderated mediation model by proposing work centrality as a boundary condition in the relationship between career meaningfulness and customer-oriented boundary-spanning behaviors.
Description:	N/A
URI:	http://digitalrepository.fccollege.edu.pk/handle/123456789/2666
ISSN:	e-ISSN: 1758-6003 p-ISSN: 1362-0436
Appears in Collections:	Business Department

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